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UserCompass

Reduce customer churn by building what users actually need
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February 15, 2026
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About UserCompass

UserCompass connects feedback to actual revenue data, helping you build exactly what your paying customers need to stay.

Target Users

An early-stage SaaS founder or product-led startup CEO who closely tracks churn, MRR, and LTV, but struggles to clearly connect customer feedback to revenue impact. They care deeply about retention because every lost subscription directly affects growth, and they don’t have time to guess which features actually matter. Typically running a small team without a dedicated product analyst, they rely on tools like Stripe and analytics dashboards but lack a structured way to prioritize feedback from paying customers. They want a simple, data-driven system that helps them build what reduces churn — not just what gets the most votes.

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Categories
SaaSAI/MLE-commerce
Founder

UserCompass

Building in Technology

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UserCompass - Reduce customer churn by building what users actually need | FirstUsers