ResponseHub

ResponseHub is a security questionnaire automation platform that uses AI to help organizations complete vendor security assessments and compliance questionnaires. The tool processes security questionnaires in various spreadsheet formats and automatically generates answers by referencing uploaded policy documents, SOPs, and other organizational documentation. The platform maintains an automated knowledge base that stores previously answered questions and suggests new entries based on completed questionnaires. Each generated answer includes citations to specific policies, sections, pages, and sentences to provide traceability and confidence in responses. The tool includes an AI-powered parser that handles complex spreadsheet structures with multiple sheets and ambiguous column headers. Users can upload Excel files containing questionnaires, and the system extracts questions across all sheets, then allows downloading of the completed file with answers in the correct locations. ResponseHub provides question explainers to help users understand what each question means, confidence ratings for generated answers, and an AI-assisted writer for questions without existing references. The platform supports question assignment and delegation to subject matter experts with change tracking and approval workflows. Users can import existing knowledge bases from CSV files or generate templates based on the NIST Cybersecurity Framework 2.0. The system monitors changes to source documents and prompts users to refresh knowledge base entries to maintain accuracy.

Companies selling business critical software to the mid-market and enterprise